A Video Explaining the Ethical Basis of the Covenant of Good Faith and Fair Dealing

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Ethical Behavior & Success as an Insurer

See the full video here https://youtu.be/CeUtfqL4NI0

The first recognized statement of the covenant of good faith and fair dealing was issued by Lord Mansfield in the British House of Lords in 1766 in Carter v. Boehm S.C. 1 Bl.593, 3 Burr 1906, 11th May 1766 provided that the reason for the rule “obliges parties to disclose is to prevent fraud, and to encourage good faith. It is adapted to such facts as vary the nature of the contract; which one privately knows, and the other is ignorant of, and has no reason to suspect.” Lord Mansfield was faced with a need to determine whether there was, under all the circumstances at the time the policy was underwritten, a fair representation; or a concealment; fraudulent, if designed; or, though not designed, varying materially the object of the policy, and changing the risks understood to be run.

Lord Mansfield found that an ethical underwriter with knowledge of the risks being taken equal to or better than that of the person insured, could not, in good faith, claim that material facts were concealed from him because utmost good faith required the underwriter to use his superior knowledge to favor the insured.

In Whitcomb v. Whiting, 2 Doug. 652, also decided by Lord Mansfield, several years after the decision in Carter v. Boehm, held that an admission by one joint debtor was the admission of all, and that “the law raises a promise to pay when the debt is admitted to be due.”

It is no answer for a person insured to say that the error or suppression of a material fact was the result of mistake, accident, forgetfulness or inadvertence. It is enough that the insurer has been misled, and has thus been induced to enter into a contract which, if it had received correct and full information, the insurer would either have declined, or would have accepted insurance upon different terms. Even if no fraud was intended by the person insured it is nevertheless a fraud upon the underwriter, and makes the policy voids.


© 2020 – Barry Zalma

Barry Zalma, Esq., CFE, now limits his practice to service as an insurance consultant  specializing in insurance coverage, insurance claims handling, insurance bad faith and insurance fraud almost equally for insurers and policyholders. He also serves as an arbitrator or mediator for insurance related disputes. He practiced law in California for more than 44 years as an insurance coverage and claims handling lawyer and more than 52 years in the insurance business. He is available at http://www.zalma.com and zalma@zalma.com.

Mr. Zalma is the first recipient of the first annual Claims Magazine/ACE Legend Award.

Over the last 52 years Barry Zalma has dedicated his life to insurance, insurance claims and the need to defeat insurance fraud. He has created the following library of books and other materials to make it possible for insurers and their claims staff to become insurance claims professionals.

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